Support

The fastest way to reach us is from inside StationIQ. Open Support, describe what happened, and pick what it is about (billing, POS sync, inventory, your account). You will see our replies in the same place, and so will the owners of your organization.

Using the iPhone app

• Sign in with the same email and password you use on the website.
• Accounts and stores are set up on the website first. The app is for the floor: scanning, checking stock, recording adjustments and receiving deliveries.
• If you can't scan, check that StationIQ is allowed to use the camera in the iPhone Settings app. You can always type a barcode instead.
• Changes made without signal are saved on the phone and sent when you are back online. The More tab shows anything still waiting.

Common questions

• Do I need to replace my POS? No. StationIQ reads the sales your POS already records.
• Who can see my stores? Only people in your organization, according to their role.
• How do I cancel? Owners can cancel from Billing. Your data is kept for 90 days in case you change your mind.

Read how we handle your data in our Privacy Policy.